7 am – 8 pm CT, Monday – Friday
Troubleshooting, file restore requests and general support are available during our office hours
24/7 After-Hours Support
Emergency after-hours support is always available by calling us at 1-888-794-9948, x 2. If you can’t login, can’t access files or applications, or are having other issues, you can reach us here at any time.
This page will provide status on Swizznet platforms. This page will be updated during extended periods of maintenance or incidents to keep Swizznet customers informed.
Best: The fastest way to reach us is by email. Click the Email button below.
By phone: Use (888) 794-9948 ext. 2
Please note: Unless you are responding to a request from a technician about an open ticket, please do not email individuals directly for help and support. The fastest road to resolution is through the general help email, which is routed to our entire team. Emailing just one person can increase your wait time significantly, particularly if the technician is out of the office or busy on another matter.
We’re committed to being there when you call, but there may be occasions when voice mail is needed. Please be assured that your voice mail messages are immediately routed to your support team, who will get back to you as quickly as possible.
Chat directly with one of our customer support associates
Have questions about your invoice from Visory? Contact our billing department directly.
If you’re a Visory client with a question or concern, don’t wait – reach out to us! Our team is here to bring thoughtful resolution to your issues quickly.